Comments to this discussion are now closed! No response from the customer, the agent can close the ticket and it will not be . I wonder what in freshdesk differs between choosing resolved or closed. Sign up for freshdesk today. They outline the specific amount of time the company has to respond and.
Hi freshdesk does show a blue customer responded flag when a customer has.
Sincerely, ecnordic support team 2. Sign up for freshdesk today. That takes 5 replies to close will increase your reply volume, . Here is a detailed guide on the important helpdesk metrics and what you. Will someone please confirm that is how freshdesk works, and if possible . Hi, when i've responded to a ticket i usually send and close the ticket. I wonder what in freshdesk differs between choosing resolved or closed. Hi freshdesk does show a blue customer responded flag when a customer has. No response from the customer, the agent can close the ticket and it will not be . Comments to this discussion are now closed! The thank you detector, powered by freddy in freshdesk, detects 'thank you' notes in responses and decides whether or not to reopen a closed . They outline the specific amount of time the company has to respond and. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.
That takes 5 replies to close will increase your reply volume, . Sincerely, ecnordic support team 2. Hi, when i've responded to a ticket i usually send and close the ticket. How to automatically close a ticket or mark as spam based on keywords? Here is a detailed guide on the important helpdesk metrics and what you.
Will someone please confirm that is how freshdesk works, and if possible .
Hi freshdesk does show a blue customer responded flag when a customer has. I wonder what in freshdesk differs between choosing resolved or closed. Sla which sets a deadline for when the ticket needs to be closed or resolved. Sincerely, ecnordic support team 2. No response from the customer, the agent can close the ticket and it will not be . Sign up for freshdesk today. They outline the specific amount of time the company has to respond and. Which will say either agent responded or customer responded xx time ago . The thank you detector, powered by freddy in freshdesk, detects 'thank you' notes in responses and decides whether or not to reopen a closed . If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. Hello, it seems like every time we receive a reply to a ticket a new ticket is. Will someone please confirm that is how freshdesk works, and if possible . But this seems impossible as freshdesk returns me to the list of all .
Sincerely, ecnordic support team 2. Comments to this discussion are now closed! Hello, it seems like every time we receive a reply to a ticket a new ticket is. Here is a detailed guide on the important helpdesk metrics and what you. But this seems impossible as freshdesk returns me to the list of all .
Here is a detailed guide on the important helpdesk metrics and what you.
No response from the customer, the agent can close the ticket and it will not be . Will someone please confirm that is how freshdesk works, and if possible . Comments to this discussion are now closed! Which will say either agent responded or customer responded xx time ago . I wonder what in freshdesk differs between choosing resolved or closed. Sincerely, ecnordic support team 2. How to automatically close a ticket or mark as spam based on keywords? Here is a detailed guide on the important helpdesk metrics and what you. Sign up for freshdesk today. That takes 5 replies to close will increase your reply volume, . Hi freshdesk does show a blue customer responded flag when a customer has. Hello, it seems like every time we receive a reply to a ticket a new ticket is. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.
Freshdesk Responded Versus Closed / : But this seems impossible as freshdesk returns me to the list of all .. Will someone please confirm that is how freshdesk works, and if possible . No response from the customer, the agent can close the ticket and it will not be . Sla which sets a deadline for when the ticket needs to be closed or resolved. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. Hi, when i've responded to a ticket i usually send and close the ticket.
